What recourse do I have if I am dissatisfied with the conclusion of the Local Commissioner (ombudsman) or if she has not reached a conclusion in the established timeframe?
You can appeal to the Public Protector.
What recourse do I have if I am dissatisfied with ambulance (pre-hospital emergency) services?
You may address a complaint to the regional service quality and complaints commissioner of the Corporation urgences-santé for Montreal.
What recourse do I have if I am dissatisfied with a community organization?
You may address a complaint to the regional service quality and complaints commissioner of the Agence de la santé et des services sociaux de Montréal.
How long does it take for the Medical Examiner to reach a conclusion?
The Medical Examiner has 45 days to reach a conclusion about a complaint brought to his attention from the time he receives the complaint from the Local Commissioner (ombudsman).
How long does it take for the Local Commissioner (ombudsman) to reach a conclusion?
The Local Commissioner has 45 days to reach a conclusion about a complaint brought to her attention. She may ask you for an extension if necessary.
What recourse do I have if I am dissatisfied with the Medical Examiner's conclusion or if he has not reached a conclusion in the established timeframe?
You can appeal to the Complaints Review Committee of the Board of Directors of the Douglas Mental Health Institute.
